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PRIVACY POLICY
This privacy policy explains how Domaine La Louvière collects, uses and protects your personal data when you visit our website and purchase our products.
Responsible for data processing:
Domaine LaLouvière
Limoux, France
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and French data protection laws.
Data Collection, Use, and Sharing
We collect the following categories of personal data:
a) Contact Information
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Name, email address, phone number, postal address (provided via contact forms)
b) Transaction Data
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Payment information (card data, PayPal account information)
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Order history and purchase details
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Billing and shipping addresses
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Invoice information
c) Account Information
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Username and password (if you create an account)
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Communication preferences
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Order history and saved items
d) Cookie Data
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Browser type and operating system
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Pages visited and time spent
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IP address
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Device information
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Website usage patterns
We process your personal data on the following legal bases:
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Contract: Processing necessary to fulfill your purchase and deliver products
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Consent: For cookie-based tracking (with your explicit consent)
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Legal Obligation: For tax and accounting records (French law requires 6-year retention)
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Legitimate Interest: For website security, fraud prevention, and service improvement
Data Usage
We use your personal data for:
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Processing and delivering your orders
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Payment processing and fraud prevention
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Sending order confirmations and shipping notifications
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Answering your inquiries and providing customer service
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Managing your user account
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Improving our website and services
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Complying with legal and tax obligations
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Sending marketing communications (only with your consent)
Data Security
Your data may be shared with:
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Payment Processors: PayPal and credit card processors (PCI-DSS compliant)
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Banking Partners: For payment verification and transaction processing
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Shipping Providers: For delivering your orders
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Tax Authorities: As legally required
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Service Providers: For website hosting, email, and analytics (under data processing agreements)
We do not sell or rent your personal data to third parties.
Security Measures
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Payment information is encrypted using SSL/TLS protocols and processed through secure payment gateways.
Cookies
We use cookies for:
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Necessary Cookies: Website functionality and security
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Analytics Cookies: Understanding website usage (only with consent)
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Preference Cookies: Remembering your settings
You can disable cookies in your browser settings, although this may affect website functionality.
Third-Party Website Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
Contact
For questions about this privacy policy or to exercise your rights:
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Domaine LaLouvière
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Limoux, France
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Email: [Your contact email]
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Phone: [Your contact number]
Last Updated: September 2026
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